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Category: Expert Articles

Beyond Generic AI: The Strategic Case for Custom Conversational Solutions

In today’s AI-driven landscape, businesses face a critical decision: continue with off-the-shelf AI platforms or invest in custom solutions. Through our recent experience helping clients transition away from generic conversational AI platforms like...

Unlocking Value Beyond Legacy Systems: Why AI-Driven Solutions Are the Future

In today’s fast-moving business landscape, holding on to legacy systems can be a costly burden. Many organizations unknowingly pay a premium for outdated third-party solutions that no longer serve their evolving needs. The...

Beyond Basic Chatbots: How AI is Transforming Real Estate Lead Qualification

The real estate industry is in the midst of a fundamental shift in how it engages with potential buyers. The traditional model of manual lead qualification is evolving, making way for sophisticated AI-driven...

Overlay AI vs. Native Enterprise AI: Which Approach Will Transform Your Business?

Artificial Intelligence (AI) is no longer a futuristic concept; it’s a present reality reshaping how businesses operate. From automating mundane tasks to providing deep insights through data analytics, AI is a game-changer. But...

How AI Adoption is Evolving: The Consumers, Integrators, and Creators Framework

Artificial Intelligence (AI) is transforming the way organizations operate. In our recent episode of the Looking Forward podcast, we sat down with Doug Smith, Principal AI and Data Analytics Consultant at Ampersand Consulting,...

Knock-Knock: It’s Woods Theorem to Help With Generative AI Deployments

The world of artificial intelligence is both mesmerizing and full of hurdles. As we delve into its intricacies, understanding applicable theories is paramount. That said, do you want to hear one in joke...

Elevate Your SQL Skills with Window Functions: A Guide for Data Analysts

Window functions are a powerful feature of SQL, perfect for tasks ranging from calculating rolling averages to identifying duplicate records. They can rank, aggregate, and filter data at all levels of a table...

From Bench to Big Leagues: Elevating Your Analytics with Predictive Insights

In the world of data analytics, reaching the stage where predictive insights guide your business decisions is akin to making it to the playoffs in sports. It’s an achievement that many organizations strive...

Einstein: Making Salesforce an AI Powerhouse

When we think of genius, “Einstein” is the name that comes to mind. Salesforce Einstein brings that same level of intelligence to the world of CRM. This collection of advanced AI tools helps...

How Agentic AI Will Make Work More Human Again

The sun is cresting over the horizon of an age where smart computer programs, known as agentic systems, can do tasks all by themselves, learning and making decisions just like humans. This work...
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